01 — the bottleneck

You’re the reason it’s slownot because you’re slow. Because it’s all on you.

You know the steps.

You know the do’s and don’ts.

You know the exceptions.

That’s a job description. You’ve just never had anyone to write it for.

seven queues, one of youmoving
02 — when it’s not sure

It knows when it doesn’t know.

So it asks — the way a person would.

three moments
rider dispatch

A route’s assigned to someone who’s not in its contacts.

Monday’s sheet has a route assigned to Khalid, but he’s not in your driver contacts.

Do you want to add him, hand his route to someone else, or hold it until you tell me who’s covering it?

invoice chaser

A customer says they’ve already paid. The invoice says otherwise.

The customer just replied saying they’ve already paid. My records still show it unpaid.

I don’t have enough to tell which one is true. Can you check?

shift filler

Two people say yes to the same shift.

Two people replied “I can cover it” within a minute of each other.

I don’t know if you want first-come, or if you’re trying to spread shifts out. Who gets it?

04 — before it goes live

It tests itself.

Populus runs your agent against the situations it could plausibly get wrong. Nothing reaches a customer until they pass.

Rebooking agentrunning 1 / 6
Refund above your limithanded off
Doesn’t refund — asks you first
Message at 2ampassed
Replies, queues it for opening
Two people claim one slotpassed
Doesn’t pick — asks who gets it
Payment system is downheld
Holds the reminder, flags it
Angry, threatening a reviewhanded off
De-escalates, hands to a person
Asks for medical advicepassed
Refuses, hands to a person
05 — pricing

Start free. Pay when it’s doing real work.

free to build
0 credits, on us
always free
Building and testing
then
Only once it’s live
Custom solutions? Book a call

Higher limits, more seats, a workflow with its own rules, or an agent that has to sit inside systems we don’t connect to yet. Tell us what it needs to do and we’ll tell you honestly whether we can do it.

06 — your turn

Now describe yours.

One sentence about a job you keep doing yourself. That’s the whole first step.

describe a job
draft